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Modified on Wed, 15 Apr at 1:36 PM

Digostics want to make information as accessible as possible, there are 3 ways to find the answer you need 



All the info, a few clicks awayOnline help 24/7
To speak with a human
Knowledge Base
Chatbot
See full directory below
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Request a callback


The Knowledge Base is split into 9 Sections

General FAQs
Health Concerns
Test Concerns
Changing Test Date
Test Duration
Test Disposal
Test ID
Test Arrival
Repeating the Test

Instructions In English

Instructions In Other Languages
Bengali (বাংলা ভিডিও নির্দেশিকা)

Bulgarian (Български инструкции)

Farsi (دستورالعمل‌های فارسی)

Polish (Polski instrukcje)

Punjabi (ਪੰਜਾਬੀ ਨਿਰਦੇਸ਼)

Romanian (Română instrucțiuni video)

Russian (Русский инструкции)

Tamil (தமிழில் வழிமுறைகள்)

Urdu (اردو میں ہدایات)

Welsh (Cymraeg cyfarwyddiadau)


During The Test
Acceptable Activities
Drinking during the Test
Eating
Using the bathroom
Vomiting





Replacements
Full Kit Replacement
Replacement Finger Pricker
Replacement Glucose Drink
Replacement Test Device
Test Cancellations
Cancelling your test
Test Results
Your Test Results
Sending Results by Post
Using the App: iPhone
Using the App: Android
Confirmation of Results


Change of Details
Change of Name
Change of Email
Change Contact Number
Change Address
Change Other Information
About Digostics & Data Policy
About Digostics
Data Policy
Clear Data from Our System

Customer Care

To speak to a human

Leave a Review

Raise a complaint

Raise an Escalation






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