Data Policy

When This Applies

If you have any questions about how your personal data is used by Digostics.

To manage your home test, Digostics requires certain information about you. Full details on how your data is used can be found in our Privacy Statement.

How to Get Support

To raise a query, please complete our Data Policy Concerns form.  

You will be asked to provide:

• Your Test ID

• OR your postcode and phone number (if you do not have your Test ID)

This allows us to locate your record and respond to your query.

What Happens Next

A member of the Customer Care team will review your request and may carry out a short security check before providing further information.

Support tickets can be submitted at any time and are responded to:

• Monday to Sunday

• 06:00 – 18:00 GMT

Need to Speak to Someone?

If you would prefer, you can contact the GTT@home Customer Care team directly under 0330 113 0275.